Policies, Terms, & Disclaimers

• You recognize and agree that you shall not be entitled to a refund for any service under any circumstances
• Due to schedule and/or class capacity, pre-approval is required to transfer to another session date and/or time.
• Zoom links are sent upon registration. However, no participant will be admitted in the session without payment.

Late Policy
Starting on time is very important. If an individual is late for any type of session, Paula Washington Enterprises(PWE) reserves the right to shorten the appointment time to stay on schedule for other clients. Depending on availability, we may provide the option to reschedule, but it is not guaranteed.
Please, always call, text, or email if you are running late for any sessions.
For phone sessions, if you are not available, I will leave one message and attempt to call back within 5 minutes. If you are not available, the session will be considered a “no show” and it will be charged accordingly (see below).
For Zoom sessions, if you do not sign in within 10 minutes of your schedule time, I will deem the session a “no show” and it will be charged accordingly (see below).

Cancellation Policy
PWE reserves the right to discontinue services after two cancellations.
Sessions that are “No Show” with no notice of cancellation are charged the full amount of the session. Cancellation Fees must be paid before another session is scheduled. And once a session is missed, PWE may request that pre-payment be made prior to the start of any sessions not requiring pre-payment.

Pre-Paid Sessions Policy
If you have pre-paid for a session and would like to cancel that session, keep in mind that we do not refund for cancellations or tardiness.
Thank you for respecting our time together. I appreciate your business and want to work to your satisfaction!

Personal Information
PWE strives to maintain the highest standards of decency, fairness, and integrity in all our operations. Likewise, we are dedicated to protecting our customers’, consumers’, and online visitors’ privacy on our website.
PWE collects personally identifiable information from visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number. This information is collected if you request information from us, participate in any of our events, signup to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.
Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Non-Personal Information
In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our uses collectively. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please use our Contact Us page.

PWE reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

If you do not agree to PWE’ Policies as posted here and, on the website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of these policies. Thank you for reviewing our Terms and Conditions.

If you have any questions, comments, or concerns about these Terms, please contact us at:
PW Enterprises, LLC
Smyrna, Ga 30082
Email: hello@paulawashington.com
Last updated: March 9, 2024